FAQ

You can book a session by Whatsapping us at the phone number +962775982597 or by filling out the contact form on our contact page. We will provide you with available dates and discuss your needs to ensure everything is perfect for your shoot.

Due to the high demand of the photo and video shoots it is best to book at least 1 month in advance to secure your preferred date. However, with emergency situations such as farewell shoots, we will try our absolute best to schedule a suitable time for you.

Yes, please notify us as soon as possible if you need to reschedule. We will do our best to accommodate a new date. It is not possible to reschedule or cancel your photoshoot or video production less then 48 hours in advance, without valid reasons.

Cancellation is possible but the more notice the better.  It is not possible to cancel your booking less then 48 hours in advance without valid reasons, as it is impossible for us to book other clients within this time frame.

We ask for a 50% non-refundable deposit for all photo or video shoots.

Yes, we do travel for shoots. Travel fees may apply depending on the distance and location. We will provide a detailed quote based on your needs.

Please, let us know as soon as possible. Typically, we plan plenty of time for a photo- and/or video production and have some leeway. Depending on the delay, type of shoot and the time of the day, it might be that we need to reschedule, in this case there might be additional costs.

Our rates vary based on the type of shoot, duration, and specific services. We are happy to provide a quote based on your specific needs. Please contact us by WhatsApp or fill out the contact form to request your personal quote.

Yes, we offer various packages and for regular clients we provide loyalty discounts. Please contact us for information on current packages and promotions.

Our prices typically include the duration of the shoot, the editing, a personal page where you can choose your favourite pictures and full access to an agreed upon number of digital, high-quality pictures and/or videos, cropped pictures and/or videos for social media use.

Our prices exclude the hire of horses, location, grooming of the horses, travel costs. Prints and albums can be arranged but at additional cost and with prior discussion.

We accept Cash payments and if needed bank transfers. Payment details will be provided upon booking.

A deposit of 50% is required to secure your booking, with the remaining balance due before delivery of your photos/videos.

It’s best to wear solid colours. Choose outfits that make you feel comfortable and confident. If you’re unsure, please check out our blog on clothing "clothing advise from a photographer" and "seasons and atmospheres". Please, also feel free to ask, we can provide more specific recommendations based on the style and location of your shoot.

Ensure the area is clean and uncluttered. Riding arenas should be flattened upfront for mounted photoshoots. For indoor shoots, good natural light is helpful, and for outdoor shoots, consider the weather and time of day.

For sure! Feel free to bring any props or items that are meaningful to you. Let us know in advance so we can plan accordingly.

We do not provide these services ourselves, however we can recommend professional stylists/makeup artists if needed.

We highly encourage you to share any specific shot requests or ideas beforehand so we can plan and ensure they are included in the session.

If the weather is not ideal, we can reschedule the shoot or move to an indoor location if available. Safety and comfort are our top priorities. We monitor the weather conditions a few days in advance so that we can adjust if necessary.

The duration of a photoshoot or video production depends on the type of shoot, such as portraits, Blacklight, events, or product photography. Typically, a session lasts between 30 minutes and 5 hours. We will provide a more precise estimate based on your specific needs and requirements.

During the session, we will guide you through poses and settings to ensure we capture the best possible images. We try our best to create a pleasant and relaxing experience for all our customers.

Yes, outfit changes are typically allowed, but please let us know in advance to manage time effectively.

Absolutely! We highly recommend letting in other pets and other family members to create long lasting memories. Let us know in advance so we can plan for their inclusion in the session

Yes, we even recommend bringing someone extra. The more the merrier! It also means they can help a little with handing prompts over or getting the ears of the horse forward.

Typically, you’ll receive your edited images within 1-2 weeks. For larger projects, like event coverage, it may take up to 4-6 weeks. For time-sensitive content, we provide some content the same day or within 24 hours. We will discuss this beforehand.

Your images and video's will be delivered digitally via an online We-transfer link where you can download high-resolution files. Prints and albums are also available upon request.

Absolutely! You can purchase extra images, prints, albums, and other products from your online gallery. Even a year later it is still possible to order prints, extra pictures or other products.

Yes, we keep backups of your photos for 3 years. However, we recommend downloading and saving your images as soon as you receive them.

Yes, you can share your images on social media. I kindly ask that you credit Steeniek Photography and avoid altering the images and videos.

No, we do not provide RAW files as they are unedited. However, we can discuss specific needs or exceptions.

Our goal is to ensure you are happy with your content. If you have concerns, please let me know, so we can work on a solution.