Terms and Conditions

Terms and Conditions

This Agreement is made between Steeniek Photography ("Photographer") and  ("Client") for the provision of photography and videography services as detailed below. By booking a session or event, the Client agrees to the following terms and conditions:

 

  1. General

1.1. These terms and conditions apply to all products and services provided by Steeniek Photography.
1.2. By purchasing products and services from Steeniek Photography, the Client agrees to these terms and conditions. Any objections must be made in writing prior to the session.
1.3. Steeniek Photography reserves the right to modify these terms and conditions at any time. Modifications will not affect existing agreements unless mutually agreed upon.

 

  1. Photo and Video Sessions

2.1. By booking Steeniek Photography, you acknowledge and appreciate the Photographer's artistic style and grant them the creative freedom to apply their artistic knowledge and discretion during the session.
2.2. The Client is strictly prohibited from altering, editing, or reselling the content without the Photographer’s written consent. Unauthorized use of images may result in legal action and financial penalties.
2.3. The Photographer will select the best photos from each session that reflect their style and artistic vision. Only the selected images will be delivered to the Client. Photos deemed unsuitable by the Photographer will not be shared or used.
2.4. For equine photography, the Client must ensure that horses are well-trained and can remain still as needed. Non-compliance may affect the quality of the photos. Steeniek Photography cannot guarantee the desired quality under such conditions.
2.5. Horses should be clean and ready at the time of the session. The Photographer should not be delayed by waiting for unprepared horses.
2.6. For single sessions with fewer than 20 images or 5 videos, content will be delivered within 7 to 14 days of the session. For larger projects, such as events, delivery may take up to 6 weeks. Images will be provided on an online gallery in small format for selection purposes only and may not be used or published until the full versions are purchased.

 

  1. Booking and Scheduling

3.1. Photo and video sessions can be booked via the online form, email, social media, or WhatsApp.
3.2. Travel expenses are not included in the session price and must be paid separately.
3.3. Quotations are non-binding unless expressly stated otherwise and do not obligate the Photographer to deliver part of the service at a proportional price.
3.4. Payment for the session and any travel costs must be made in full after the session. An invoice will be provided upon delivery of the online viewing gallery. No final images or videos will be delivered until full payment is received.
3.5. Cancellations can be made free of charge up to 48 hours before the session. Cancellations made less than 48 hours in advance will incur a fee of 50% of the total booking amount.
3.6. If there is no communication from the Client within 48 hours prior to the session, Steeniek Photography reserves the right to cancel the booking at no charge and allocate the slot to clients on the waiting list.
3.7. Sessions can be conducted in varying weather conditions except rain, which can damage equipment. In the event of rain, sessions will be rescheduled to a later date.
3.8. Due to the personalized nature of photography services, refunds are not provided under any circumstances.

 

  1. Payment Terms

4.1. By placing an order, the Client agrees to these payment terms, which apply to all orders unless otherwise agreed in writing.
4.2. After placing an order, the Client will receive an invoice with the order details, costs, and payment instructions. The order will only be processed once the full payment has been received.
4.3. Payment is due within 10 days of the invoice date unless otherwise agreed. Late payments will incur a fee of 5 Jordanian Dinars after two reminders. If the amount remains unpaid after a third reminder, the matter will be referred to a collection agency, and all additional costs will be the Client's responsibility.
4.4. Delivery times may vary depending on the project size. Standard delivery for smaller sessions is within 7 to 14 days, while larger projects may take up to 6 weeks. Estimated delivery times can be requested.
4.5. Photo products are fragile. Orders shipped by post are at the Client’s risk from the moment of shipment.

 

  1. Gift Cards

5.1. Steeniek Photography offers gift vouchers starting from 25 Jordanian Dinars or a custom amount of your choice.
5.2. Gift vouchers are non-refundable and cannot be exchanged for cash.
5.3. Gift vouchers are valid for 1 year from the date of issue.
5.4. Vouchers can be redeemed against photo/video sessions or additional orders.
5.5. The voucher value will be deducted from the total order amount.
5.6. Gift vouchers must be used in full in a single transaction. No credit or cash will be given for unused amounts.
5.7. Multiple gift vouchers can be combined for a single order.

 

  1. Complaints, Liability & Responsibility

6.1. Complaints regarding delivered work must be submitted in writing within 5 working days of delivery. The Photographer reserves the right to rectify the work within a reasonable timeframe if deemed unsatisfactory.
6.2. Refunds are not available under any circumstances. If dissatisfied, the Client may request a reshoot within the bounds of a formal complaint submitted and within the stipulated timeframe.
6.3. The Photographer is not liable for any damage claims under any circumstances.
6.4. The Client is responsible for themselves, their property, and their animals during the session. The Photographer is not liable for any injury, damage, or loss incurred during the session.
6.5. Participation in a session is entirely at the Client’s own risk.

 

  1. Copyright and Publications

7.1. All copyright for images and videos remains with Steeniek Photography.
7.2. Clients purchase digital images or prints but not the copyright. Prior written permission from the Photographer is required for any publication or use beyond personal use.
7.3. Any granted publication rights are personal and non-transferable. For example, if the Client sells a horse, the new owner must purchase their own copies of images or videos.
7.4. Unauthorized reproduction or publication of images without written permission from Steeniek Photography is prohibited and constitutes copyright infringement.
7.5. Any publication must clearly credit the Photographer as "Photo: Steeniek Photography" or "Photo: www.steeniekphotography.com". Non-compliance will result in an additional fee of at least 100% of the publication rights fee.
7.6. The Client must provide a proof copy of any publication featuring the Photographer’s work at no charge.
7.7. No use of the images is permitted until all invoices are paid in full.
7.8. Unauthorized use of images will be treated as a copyright infringement, and the Photographer will seek compensation of at least three times the usual fee, with a minimum of 250 Jordanian Dinars.

 

  1. Licenses

8.1. Permission to use photographic works is granted in writing through a license agreement that specifies the nature, scope, and conditions of use.
8.2. Unless otherwise specified, licenses only cover one-time use in the agreed-upon manner, purpose, and circulation.
8.3. If permission is given for image manipulation, the resulting images may only be used with the Photographer’s express written approval.

 

Renate van der Steen
Steeniek Photography